help_page.TITLES[4]

help_page.TITLES[2]

help_page.TITLES[3]

pages.HELP

<p><img class="img-responsive" src="https://www.tromsoskiogsykkel.no/image/tromso-ski-sykkel-as/kontakt/dscf6404.jpg?width=100%" width="100%" /></p>
<h2 style="margin: 0px 0px 1.5625rem; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: inherit; font-weight: var(--font-weight-h2, 700); font-size: var(--font-size-h2, 48px); line-height: var(--line-height-sm, 1.2); color: inherit; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Troms&oslash; ski &amp; bike rental</h2>
<div style="margin: 0px; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: inherit; font-size: 16px; line-height: var(--line-height-lg, 1.5); color: inherit; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">
<p style="margin: 0px; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: var(--font-body, sans-serif); font-size: inherit; line-height: var(--line-height-lg, 1.5);">We are the rental department of Troms&oslash;'s leading ski &amp; bike shop,&nbsp;<a style="margin: 0px; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: var(--font-body, sans-serif); display: inline-block; vertical-align: top; color: var(--color-outline, #f4b841); text-decoration: none; transition: all var(--animation-duration, 200ms) var(--transition-function-ease-in-out); cursor: pointer;" href="https://www.tromsoskiogsykkel.no/" target="_blank" rel="noopener">Troms&oslash; ski &amp; sykkel</a>, specializing in&nbsp;<strong style="margin: 0px; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: var(--font-body, sans-serif); font-weight: var(--font-weight-headers, 600);">ski rental in Troms&oslash;</strong>&nbsp;and&nbsp;<strong style="margin: 0px; padding: 0px; box-sizing: border-box; scrollbar-width: thin; scrollbar-color: transparent transparent; font-family: var(--font-body, sans-serif); font-weight: var(--font-weight-headers, 600);">bike rental in Troms&oslash;</strong>. With over 20 years of experience, we offer excellent service and high-quality rental equipment to make your ski or bike trips in the Arctic unforgettable. Whether you need gear for skiing, snowshoeing or biking, our expert staff will ensure you get the right equipment for your needs.</p>
<p>Our rental fleet includes a wide selection of <strong>premium bike rental</strong> options from trusted, well-known brands, ensuring performance and reliability in Troms&oslash;&rsquo;s unique environment. Whether you're gearing up for skitouring, hiking with snowshoes or setting out on Troms&oslash;'s stunning bike trails, we provide the perfect equipment to enhance your adventure.<br /><br /><br /><strong>Our normal opening hours are:</strong></p>
<p style="font-family: inherit; color: inherit;">Monday - Friday: 10.00-19.00</p>
<p style="font-family: inherit; color: inherit;">Saturday: 10.00-16.00</p>
<p style="font-family: inherit; color: inherit;"><em>We are not open on bank holidays.<br /><br /></em><a href="https://maps.app.goo.gl/umbAzd1Bo4NFpV9r9"><strong>Troms&oslash; ski &amp; sykkel AS</strong></a><br />&AElig;rfuglvegen 3b<br />9015 Troms&oslash;<br /><br /><br /><br /></p>
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See our selection of guides for activities and equipment

Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

<p>Renting is easy, safe and smart, but new to many. No wonder there will be no questions. <br>Take a look here - we have gathered what several rental enthusiasts are asking for. If you have other questions or good input, you are welcome to contact us.</p>

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<div dir="ltr" style="font-family: inherit; color: inherit;">
<p style="font-family: inherit; color: inherit;"><span style="font-size: 18px;"><strong>Privacy Policy</strong> </span>for Troms&oslash; ski &amp; bike rental</p>
<p style="font-family: inherit; color: inherit;">Effective Date: 1 January 2025</p>
<p style="font-family: inherit; color: inherit;">This Privacy Policy ("Policy") describes how <strong>Troms&oslash; ski &amp; bike rental</strong>, operating under the commercial name <strong style="font-family: inherit; color: inherit;">Troms&oslash; ski &amp; bike rental</strong>, collects, uses, shares, and protects the personal information of individuals ("users" or "you") who access or use our services. This Policy applies to the collection and processing of personal information through our website, mobile applications, and other online services (collectively, the "Services").</p>
<p>1. Information We Collect</p>
<p style="font-family: inherit; color: inherit;">1.1 Personal Information: We may collect the following types of personal information when you use our Services:</p>
<ul style="font-family: inherit; color: inherit;">
<li>Name, email address, postal address, and phone number.</li>
<li>Payment information, such as credit card details, necessary to process rental transactions.</li>
<li>Communications you have with us, including inquiries, requests, or feedback.</li>
</ul>
<p style="font-family: inherit; color: inherit;">1.2 Automatically Collected Information: When you access our Services, certain information may be automatically collected, including:</p>
<ul style="font-family: inherit; color: inherit;">
<li>Device information (e.g., IP address, browser type, operating system).</li>
<li>Usage information (e.g., pages visited, links clicked, referring URL).</li>
<li>Location information, if permitted by you.</li>
</ul>
<p>2. Use of Information</p>
<p style="font-family: inherit; color: inherit;">2.1 Provision of Services - We may use the collected personal information to:</p>
<ul style="font-family: inherit; color: inherit;">
<li>Provide you with rental services and process transactions.</li>
<li>Communicate with you regarding your rentals, inquiries, and requests.</li>
<li>Send promotional offers, newsletters, and marketing materials related to our services.</li>
</ul>
<p style="font-family: inherit; color: inherit;">2.2 Legal Basis - We process your personal information based on the following legal grounds:</p>
<ul style="font-family: inherit; color: inherit;">
<li>Performance of a contract: To fulfill our contractual obligations to you regarding rental services.</li>
<li>Legitimate interests: To provide you with information about our products, services, and promotions that may be of interest to you.</li>
<li>Consent: If required by applicable law, we will obtain your consent before processing your personal information.</li>
</ul>
<p>3. Sharing of Information</p>
<p style="font-family: inherit; color: inherit;">3.1 With Third Parties - We may share your personal information with third parties under the following circumstances:</p>
<ul style="font-family: inherit; color: inherit;">
<li>Service Providers: We may engage trusted service providers who assist us in operating our business and providing our Services (e.g., payment processors, email service providers).</li>
<li>Partners: We may share your information with partner companies with whom we collaborate to offer you additional services or promotions.</li>
<li>Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request.</li>
</ul>
<p style="font-family: inherit; color: inherit;">3.2 Non-Personal Information: We may aggregate and anonymize non-personal information for various purposes, including data analytics, research, and improvement of our Services. This information cannot be used to identify you personally.</p>
<p>4. Data Retention</p>
<p style="font-family: inherit; color: inherit;">We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Afterward, we will securely dispose of or anonymize your personal information.</p>
<p>5. Data Security</p>
<p style="font-family: inherit; color: inherit;">We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.</p>
<p>6. Your Rights</p>
<p style="font-family: inherit; color: inherit;">You have certain rights regarding your personal information under applicable data protection laws. These may include the right to access, rectify, delete, restrict processing, object to processing, and the right to data portability. To exercise these rights, please contact us at post@tromsoskiandbikerental.com</p>
<p>7. Changes to this Policy</p>
<p style="font-family: inherit; color: inherit;">We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy on our website or through other communication channels. Your continued use of our Services after the effective date of the updated Policy constitutes your consent to the policy.</p>
<p style="font-family: inherit; color: inherit;">Contact us</p>
<p style="font-family: inherit; color: inherit;">If you have any questions or concerns about this privacy policy or how we process your personal information, please contact us at post@tromsoskiandbikerental.com</p>
</div>

Choose the product station closest to you. Book and pay online. Done.

<h2 style="font-family: inherit; color: inherit;"><strong>Welcome to Troms&oslash; ski &amp; bike Rental. By renting equipment from us, you agree to the following terms and conditions:</strong></h2>
<ol style="font-family: inherit; color: inherit;">
<li>
<h4><strong>Pick-Up and Return</strong></h4>
</li>
<ul>
<li>
<p>All rental equipment must be picked up and returned during our opening hours. You can view our current opening hours here (<a href="https://tromsoskiandbikerental.com/about" target="_blank" rel="noopener">link</a>). Please note, opening hours may change at short notice, and we are closed during public holidays.</p>
</li>
</ul>
<li>
<h4>Rental Agreement &amp; Identification</h4>
</li>
<ul>
<li>When collecting your rental equipment, you are required to sign a rental contract. Additionally, we will request to take a copy of your ID (passport or driving license) for security purposes.</li>
</ul>
<li>
<h4>Damage, Loss &amp; Theft</h4>
</li>
<ul>
<li>In the event of damage, loss, or theft of the equipment during the rental period, we reserve the right to charge part or full retail value of the equipment to the payment card provided. By renting from us, you acknowledge and accept this condition, and agree to ensure the equipment is returned in the same condition it was provided.</li>
</ul>
<li>
<h4>Pricing</h4>
</li>
<ul>
<li>All prices are listed in NOK (Norwegian kroner) and only cover the cost of renting the equipment. Any additional costs, such as insurance or repairs, are the customer's responsibility.</li>
</ul>
<li>
<h4>Insurance &amp; Liability</h4>
</li>
<ul>
<li>Troms&oslash; ski &amp; bike rental <strong>does not</strong> provide insurance for the customer or the rented equipment. The customer is fully liable for any loss, theft, or damage to the rental equipment during the rental period. We strongly recommend that customers obtain their own insurance policy that covers equipment rentals.</li>
</ul>
<li>
<h4>Cancellations &amp; Refunds</h4>
<ul>
<li>More than 14 days prior to the rental date: Full refund.</li>
<li>Less than 14 days prior to the rental date: No refund.</li>
</ul>
</li>
<li>
<h4>Minimum Rental Period</h4>
</li>
<ul>
<li>The minimum rental period is 1 day (any time up to 24 hours). Early returns will not qualify for a refund. Please contact us in advance if you wish to extend your rental period. Extensions are subject to availability and cannot be guaranteed.</li>
</ul>
<li>
<h4>Payment</h4>
</li>
<ul>
<li>Full payment for the rental is required at the time of booking. Payment can be made online via Visa, Mastercard, or American Express. We also accept in-store payments at the time of booking.</li>
</ul>
<li>
<h4>Use of Equipment &amp; Customer Responsibility</h4>
</li>
<ul>
<li>The use of all rental equipment is at the customer's own risk. The customer is fully responsible for any loss, damage, or injury to persons or property during the rental period. Troms&oslash; ski &amp; bike rental assumes no liability for accidents, injuries, or damages arising from the use of rental equipment.</li>
</ul>
<li>
<h4>Reporting Issues</h4>
</li>
<ul>
<li>If you encounter any problems with the rental equipment, please notify Troms&oslash; ski &amp; bike rental immediately by email or phone so that we can assist you.</li>
</ul>
</ol>
<p style="font-family: inherit; color: inherit;"><strong><br />By completing your booking and renting equipment from Troms&oslash; ski &amp; bike rental, you acknowledge and accept these terms and conditions.</strong></p>

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

<h2 style="text-align: center;"><br />Discover Troms&oslash;'s stunning landscapes on skis, snowshoes, or bikes!</h2>
<p style="text-align: center;">We offer a diverse range of rental equipment from leading brands like Atomic, Trek, and &Aring;snes to suit every adventurer, from snowshoers to ski tourers.<br />Find your perfect gear and explore Troms&oslash; today.<br /><br /></p>
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<h3>We stock the world's <br />favorite ski &amp; bike brands</h3>
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Very happy with both the service and the service. Hope this offer continues!

As a customer, this was easier than picking up a package in the mail

Super service and nice people! Recommended!

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For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

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